Last Updated: February 17, 2026
At Viral Trove Studio, we are committed to providing high-quality digital products designed to help creators build, grow, and scale efficiently. Please review our refund policy carefully before making a purchase.
1. Digital Product Policy
All products sold on Viral Trove Studio are digital downloads. Once a purchase is completed and access is granted, the product is considered delivered.
Due to the intangible and instant-access nature of digital products, we generally do not offer refunds, returns, or exchanges.
2. Exceptions
We may consider a refund under the following circumstances:
You were charged more than once for the same product.
The file is corrupted or technically unusable and cannot be fixed.
You did not receive access to the purchased product.
In such cases, please contact us within 7 days of purchase.
3. Non-Refundable Situations
Refunds will not be issued for:
Change of mind after purchase
Incorrect product selection
Lack of required software to use the product (software requirements are listed on each product page)
Failure to read product descriptions or licensing details
4. How to Request Support
If you experience any issues with your purchase, please contact us at:
Include your order details and a clear explanation of the issue. Our support team will review your request and respond as quickly as possible.
5. Policy Updates
Viral Trove Studio reserves the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page.